YOCONTACT
POLICY / SHIPPING

SHIPPING

Launch draft — business details and final terms must be approved before accepting real payments.

DESTINATIONS

Available delivery countries, prices and estimated windows are displayed during checkout and calculated by the YO backend. A country not shown at checkout is not currently supported.

DELIVERY

Delivery estimates begin after payment confirmation and order processing. Estimates are not guarantees and may be affected by carriers, customs, holidays or circumstances outside our control.

PICKUP

When pickup is available, the selected location and collection instructions are frozen in the order confirmation. Identification or an order reference may be required.

CUSTOMS

Import duties, taxes and local fees must be defined for each destination before international shipping is enabled.

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